• Course Date: 05 Oct 2026 - 07 Oct 2026

• Registration Period: 06 Aug 2026 - 17 Sept 2026

• Venue: NGEE ANN POLYTECHNIC

• Schedule Info: Duration - 3 days
  Time: 9am to 6pm
  Delivery Mode: Classroom
  Venue: Ngee Ann Polytechnic

Course Objectives

With the push towards meeting organisations’ Environment, Social and Governance (ESG) targets; Facilities Management (FM) teams are currently more involved in ESG initiatives and reporting. In order to make their efforts more efficient, effective and sustainable, FM practitioners need to adopt and deploy smart and sustainable technologies and know-hows. Via this interactive facilitated course, learners will be provided with insights into how Ngee Ann Polytechnic has adopted smart and sustainable technologies to enable its FM digitalisation and visualisation drive with positive and sustainable outcomes. On top of the above, learners will be able to use design thinking concept such as LUMA Human-Centered Design framework to guide them in their organisation’s next move towards the deployment of smart and sustainable FM technologies.

Course Description

Trainee(s) will be able to:
1. Learn about Ngee Ann Polytechnic’s (NP) journey towards its’ Integrated Operations Centre (IOC) development, the challenges encountered and how they are overcome.

2. Be acquainted with NP’s IOC operations.

3. Learn about the use of messaging services such as Telegram to facilitate FM operations.

4. Be acquainted with Industry partners’ smart and/or digital FM platforms that can be deployed.

5. Application of LUMA Human-Centered Design Thinking framework.

6. Apply what you have learnt to define what success will look like for your organisation’s smart and sustainable FM drive, as well as how it can be achieved.
 

APFM will be awarding 6 CPD hours for this course.

(*To note: CPD points will only be awarded to members who notify APFM by email and attach the documentation of attendance such as certificate of attendance / certificate of completion / registration confirmation.*)

For more information and on the terms and conditions, please refer to https://www.cet.np.edu.sg/stms_course/digital-facilities-management